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On Hold Advertising

On Hold Europe provide “on hold advertising”. As we say “Silence is never golden“[. We want to improve how you communicate with your callers. The best solution to this is get an on hold message.

You can advertise new products, as well as inform your customers about new promotions. Create novel ways to engage with your customer base, with on hold special offers. So why not kick start your business today with a new “on hold message”. 

On Hold Advertising Services

On Hold Europe
When your callers are on hold, Silence is Never Golden
On Hold Advertising is all about one thing customer retention.
Buy Now

Our Services 

Voiceover Recording

Royalty Free Music

Music Production

Voice Prompts 

On Hold Message Scripting

Form our studio we have the latest in audio technology to provide stunning voice over and royalty free music content. We simplify the process, providing scripting to target your on hold message and to maximise their effect.

We also provide professional advice on call handling, making your call structure as efficient as possible for your callers. We have a library of royalty free music.

The music is available to listen to in our digital jukebox.

On Hold Advertising

The Benefits

What are the key performance indicators of an On Hold advertising message ?

On Hold Europe provide our service, so you can then achieve the following mind bending experience!

  • Better caller retention and improved communication with your customers.
  • Increased sales and better service for your business. 
  • It enables your company to cross sell your suite of products and services. 
  • Reinforce your existing marketing messages.
  • Incentivise callers while they are on hold, by offering them discounts.
  • Highlight offers available to them, through your website or social media.


On Hold Europe supply Customised On Hold Messages. We specialise in creating bespoke advertising, so you can micro market to you callers. The aim is to inform your customers about your business in a clear and concise manner. Here is an example below, have a listen.  

or just sample some of our royalty free music library.


Our clientele consists of Credit Unions, Hotels, Real Estate Agents, Insurance and Motor companies.

These are among the many different sectors to use our services. So because on hold marketing works across so many sectors. It has become the obvious solution for your callers.

The results improve your image and it’s benefits, well they just speak for themselves. So why not ask today about getting a on hold message and see the difference. 

On Hold Advertising


Calls can be retained up to 3 times longer. This will stop callers hanging up if there is no message. 

“On average it is 5 times more costly to find new business. This is as opposed to increasing existing business.

“An average of 94% of advertising budgets are allocated toward making the Telephone ring.

Only 6% is spent handling the client once they call in.”

Why On Hold Marketing

The outcome

Inform your caller’s of the many services or products you offer and increase sales.

Create interest in new products, or services in a positive and educational way.

Invite your callers to join you on social media via your website, Facebook or Twitter.

Provide information about your expertise and your company’s successful track record.

On Hold Marketing is all about customer retention.


Through our many years experience and because of dealing with many different sectors. We have found following responses both good and bad. 

The Cons

  • We don’t put our customers on hold.
  • It’s what we frequently hear from businesses.
  • Our calls are answered promptly so there is no requirement.
  • We think that it causes a negative effect. 

OK but, if someone rings your business and your busy and don’t speak to them directly, they will hang up.

Your customers want to speak to you directly, or get information. They do not want be redirected by endless prompt options.

The Pros

Well on hold advertising is about after the call is answered.

If you have on hold advertising, the benefits are immediate with less hang ups.

The money spent on your marketing budget to get them to call, will then create more profit for you.

So be clear about how you mange communication in your business. You either speak to your callers directly. Or they go to your website and get all the information the need.


“Calls can be retained up to three times longer and will stop callers hanging up if there is no message”.

So what’s the answer ?

Bespoke messages

We create bespoke advertising messages, that up-sell to captive audiences. Having this service can increase sales. To help improve call efficiency, we provide IVR phone prompts, (Call 1 etc….). This optimises call response times.

If you have relevant content, it enables your business to up-sell products and services.

This provides the opportunity to cross sell newer services. 

Captive marketing can inform your customers of upcoming product launches. Announce your new innovations in your business, to a definable audience now on hold. 

Music Library

We have a library of Royalty Free Music in different styles. Our music is used in Internet, social media and multimedia presentations. Our great selection of music will add sparkle to your on hold productions.

Contact us today for further information. You can sample our library on our Digital Jukebox.

Website and Social Media

We provide voiceover content for website and social media projects. Make your media content come to life, excite customers in relation to your business.

Our talented voiceover artists can voice either for Corporate Video or Website projects.


VOIP Phone Systems

On Hold Europe provide VOIP Phone Systems and services. These are supplied though our telecom partner of choice Datatrust. Voice Over IP is a great new technology, that gives greater flexibility and savings to your communications. It improves efficiency and integration of your telephony system and enhances your IT.

Who Datatrust are: Ireland’s leading VoIP Providers.

Datatrust, a wholly owned Irish Telecoms carrier, leads the way in VoIP Telephony to both the SME and Corporate markets.

Many businesses are aware of the cost saving potential of VoIP services. What is less known is how VoIP can open up possibilities for companies to trade in new and innovative ways.

What VoIP Can Do For Your Business

Businesses need to react quickly to changing market conditions. With our services, your business can be mobile, with offices in any location. It can grow or streamline at the touch of a button.

Our Technology Solution

We employ a process of continuous monitoring, analysis and the use of cutting edge firewall technology. By using intrusion detection systems and next generation anti-virus software. Our technology provides maximum security and advanced threat protection for your business.

With a Datatrust VoIP service, you can put your phone system to any office anywhere in the country. All your office needs is an Internet connection and you have a worldwide solution.

And of course, you don’t have to worry about further expense. Some organisations find themselves in difficulty, when they have to move a fixed line.

Technology Independent

There is no premise equipment to install and no fixed line costs. Because you chose VoIP, you don’t need to worry about investing or maintaining expensive hardware. You won’t need upgrades to your phone system. No security patches or resilience & fault tolerance.

All you need to run your Datatrust service is an Internet connection and a VoIP telephone. We take care of the rest and maintain a resilient, fault tolerant and class leading VoIP platform for you.

Contact us today Tel: (01) 404 5129

Get VoIP 

There are considerable cost savings that VoIP offers. These are to both residential as well as enterprise users. This is compared to traditional PSTN telephony is the key market driver.

VoIP is rapidly growing in the enterprise space with many companies. Efficiencies can be gained through simplified management of a single voice & data network. Connect with us and be part of Ireland’s best VOIP service providers.

Our Digital Jukebox has many different genres of music. We provide music for multi-media or music production, Internet and social media presentations. We offer bespoke tracks for all media. Due to the superb quality, our music has been used by severalRTE Television productions.


We have put together some facts regarding on hold marketing in a video. Why not take some to have a look at how it can promote your business and improve your image. 

To view our Presentation clickVideo


Generic Messages (Members Only)

As a result of many years experience in the on hold marketing business. We wanted to make it simple to get access to our service. So we have created two levels of access to our website for members only.

Level 1 offers simple “Thank You” messages, a way to get started with on hold messages. Level 2 has more options with a much wider menu of messages. 

Because on hold marketing is something that is not initially part of your budget. We want to support business with a lower cost option. Using generic messages, with a selection of music you can make that decision now.

Contact us for further information and to discuss your options. 

Thank you for your time.

Call us : 087 6994390

Email us : onholdeurope@gmail.com




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